Seven years ago Metro Comfort Systems replaced my air conditioner which has worked flawlessly. They worked with me to find the right solution at the right price. They found time to install within a day when it was in the 90s, in time for family I had visiting that weekend. Now seven years later, this week the air condition stopped working. I called them and they were going to come out the same day to fix it. I however decided to first take a look at it myself. When Jim learned this, he called me back and offered his consultation on the phone at no charge. When we pinned the problem down to the outside fan capacitor that had gone bad thanks to the help of a mouse that had made a nest in the electrical box and electrocuted himself on the capacitor, Jim offered to provide me a replacement capacitor at no charge. Thanks, Jim! Capacitor replaced and AC back to working like new!