Called Metro on a Saturday morning to repair my A/C. I got a call back from Jim, said he could be there in a few hours. Jim was very knowledge, professional, courteous, and friendly. He arrived in the designated time frame and quickly resolved my issue. He also provided a number of tips and suggestions for improving the performance of my HVAC system. I would highly recommend Metro and plan to always contact them for any future repair needs. Also, I always try to support the local businesses here in Powell.